Health & Hygiene Measures

The health and security of our customers and our employees remain at the heart of our concerns.

  • In order to keep the Hotel safe and clean, exterior shoes should not be used inside the property. Individual, washable and disinfected slippers are available at your convenience and a storage organizer at the entrance, continuously monitored by camera, should be used to store exterior shoes.
  • Starting from 10pm, please limit the duration, volume and repetitions of noise so that not to affect the peace of your neighbors.
  • Smoking and drugs are prohibited at all times inside the property (rooms and common areas), except in the designated outdoor areas. Cigarette smoke detectors are installed across several areas of the property. The Clos-Joli is a smoke-free space.

Guest Information

  • Check-in Time
    • Check-in from 4:00 PM to 8:30 PM.
    • Early check-in is not available.
    • Late check-in fee varies from 9:00 PM to 11:00 PM.
    • Advance notice required to check in after 8:30 PM.
    • Minimum check-in age is 18.
  • Check-out Time
    • Check-out until 11:00 AM.
    • Late check-out subject to extra charge of 20$/hr.
  • Guest E-mail Address
    • You must provide your e-mail address when you book a room.
  • Guest Phone Number
    • You must provide a phone number when you book a room.

Cancellation Policies

  • The guest can cancel free of charge until 5 days before arrival.
  • The guest will be charged the total price of the reservation if they cancel within 5 days of arrival or they do not show up.

Internet, Parking & Pets

  • Internet : WiFi is available in all areas and is free of charge.
  • Parking : free of charge during your stay.
  • Pets : not allowed.

Guest Payment Options

We accept the following credit cards : Visa, Mastercard, Interac and American Express. We also accept cash payments.